Request support
Conditions of support
How can we help? To ensure a rapid response, please use our contact form and provide as much information as possible. Once your request has been received, the person responsible will contact you as quickly as possible.
If you haven't taken out a maintenance contract or if the service is not included in your maintenance agreement, the support is invoiced according to cost. The hourly rate is CHF 200 and our minimum charge is 30 minutes.
Thank you for your confidence in our company – we look forward to providing a good service.
Online support
If you have agreed on online support with our support department, please download and run the file TeamViewerQS.exe (5.5 MB).
Online support – Rocket U2 products
Customers of U2 products can use our support portal at http://support.avatech.ch.