AVATECH AG

Remote Control software for quick and unexpected remote support without preinstallations at the client's side.

Netop Remote Control on Demand

Quick remote control connection, very easy to operate, without pre-installations at client side, providing straightforward ad-hoc connections via internet.
Define the supporter's rights, they are to be accepted first by the end-user.

Support users when they need it with secure Web-based remote control regardless of location, network, firewalls or what computer the user is logged into.

Netop OnDemand provides support when the user needs it regardless of location, networks, firewalls or what computer the user is logged on to. And when it comes to help desk support, that means faster problem resolution, better service, and greater customer satisfaction.

Assist any user anytime

By downloading a small, self-executing program, end users can receive instant support without firewall configurations. Best of all, OnDemand doesn’t leave a footprint. When the session ends, it deletes from the end-user computer.

Stay secure

OnDemand is secure with user-confirmed access and security roles to meet end-users’ security policies. Furthermore, it does not rely on third party servers to route traffic and offers 256-bit AES encryption, securing all sessions from eavesdropping.

Solve user problems in a snap

Netop OnDemand is operational in seconds and you have a real-time copy of the end user’s desktop right on your screen. OnDemand allows you to quickly and easily see the exact issue for faster diagnosis and problem resolution.

Work like you are there

Use keyboard and mouse like you were sitting in front of the end user’s computer - edit registry, install patches, drivers or drag and drop files with the interactive, split-screen file manager.

 

Chat with the end user

No phone, no problem. With built-in instant messaging it is easy to stay in contact with the end user.

 


Simple Test Options

There are faster and easier to use test options comparing to the full trial version. Just get in contact with us by e-mail or call us (044 908 14 14) to find out the best testing solution according to your needs.